Privacy Policy

Last Updated: [Insert Date]

At BuyGearBoxTech (“we”, “us”, or “our”), we understand that your privacy is as important as finding the right appliance part. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.buygearboxtech.com (the “Site”).

1. Information We Collect

We collect information to provide better services to all our customers – whether you’re a professional technician needing urgent parts or a DIY enthusiast:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number.
• Device Information: We collect data about the device you use to access our Site, including IP address, browser type, and operating system.
• Usage Data: Information about how you interact with our Site, including pages visited and products viewed.
• Order Information: Details about the appliance parts you purchase, including make/model of your appliance for verification purposes.

2. How We Use Your Information

Like our secure payment processing, we use your information responsibly to:

• Process and fulfill your orders for range hood parts, small appliances, trash compactor components, and washer/dryer parts
• Verify appliance compatibility before shipping, similar to our thorough order verification process
• Provide customer support and respond to your inquiries
• Improve our Site and product offerings
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud and enhance security, using the same diligence we apply to payment processing
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same care we apply to our OEM parts:

• Service Providers: We share information with trusted third parties who assist with payment processing, shipping, and IT services.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers worldwide (excluding select Asian regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same level of security we apply to our payment systems:

• 256-bit SSL encryption for all data transmissions
• PCI-compliant payment processing
• Regular security assessments
• Limited access to personal data

While we implement these measures, no system is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Like our precise appliance part matching, we use cookies to enhance your experience:

• Essential Cookies: Necessary for site functionality and checkout process
• Performance Cookies: Help us improve our Site
• Functionality Cookies: Remember your preferences
• Advertising Cookies: Show relevant ads (you may opt-out)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when changes were made.

10. Contact Us